managed services contract with Telefónica to optimize the operators’ GSM network in Spain.

Through the optimization process, Telefónica’s customers have benefited from improved network performance which has even resulted in the possibility in making calls from areas where previously it was impossible, thus increasing revenue for the operator. A reduction in dropped calls has also improved the overall experience and service quality for Telefónica’s customers.

Using market-leading analytical tools and the information compiled from millions of real-life calls made over the network, Motorola continues to support Telefónica in improving network performance, enabling the operator to maintain and enhance its high quality of service. The optimization service ensures Telefónica’s network operates at maximum performance. Motorola’s advanced optimization techniques substantially improve network capacity and quality while facilitating reduced CapEX and OpEX, thereby reducing operator investment and business risk.

“Our relationship with Motorola spans almost 20 years so they have a clear understanding of our business,” said Daniel Paul, radio access network director, Telefónica. “By using Motorola’s managed optimization services we can achieve the best possible quality of service to provide our customers, with the most advanced technologies, which allows us to concentrate on other aspects such as the modernization of functions and services which helps enrich our offerings to our clients.”

“By capitalising on Motorola’s many years of experience in designing, deploying, and maintaining high-quality mobile networks, operators like Telefónica can focus on their core business initiatives and serving the customer demands ” said Eric Pradier, vice president Global Services, Motorola Home & Networks Mobility EMEA. “By enhancing the overall network performance and offering flexible managed services business models that deliver measurable results, Motorola enables operators to introduce new services as well as the provision of a robust, dependable network to accelerate the delivery of personal media experiences to their customers.”