The replacement of a number of separate databases used for
different applications and services with a single, shared platform
provides real-time access to all subscriber data – a complete view of
each customer profile. This allows T-Mobile to provide profiled voice,
data or multimedia services to its subscribers, based on their needs or
preferences.
“Customer satisfaction counts the most for us at
T-Mobile. With the new database solution from Nokia Siemens Networks,
we can provide our customers with new services much faster and in a
more flexible way. We can also identify their preferences and needs in
order to prepare personalized offerings,” said Christian Laqué,
Executive Vice President for Networks at T-Mobile Austria.
For
more than 3.2 million T-Mobile subscribers, the Nokia Siemens Networks
solution based on the open, real-time One-NDS (Network Directory
Server) platform also means greater reliability, availability and
security of all services.
Besides simplifying service creation
and reducing costs, the centralized subscriber data system is ready for
handling converged services utilizing different kinds of mobile and
fixed access methods.
“This project underlines Nokia Siemens
Networks unique capability in providing solutions that help our
customers enhance their offerings and strengthen their business, ” said
Manfred Kilga, Account Manager for T-Mobile Austria at Nokia Siemens
Networks.