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LONDONDERRY, N.H. Aug. 15, 2008 -- Verizon Wireless is breaking new ground in the U.S. wireless
retail experience today with the introduction of its evolutionary store design in Londonderry, New Hampshire. The 4,100 square foot store, located at 68 Nashua Road, offers consumers a high-tech and hands-on experience with wireless voice, data, music and video services.
The store design -- incorporated in new Verizon Wireless stores around the country in 2008 -- features a bright new design and integrates a number of innovative systems and operational enhancements designed to streamline the sales process and enhance the customer experience, including:
- Notebook computers demonstrating BroadbandAccess, the company's high-speed wireless Internet service geared toward mobile professionals, business customers, and on-the-go college students. Verizon Wireless cell sites in New Hampshire and across New England offer wireless broadband connectivity.
- More than 55 working models of handsets, PC cards and other devices for customers to try.
- A greeter kiosk that allows customers to check in once they enter the store and list their wireless needs, so representatives can quickly assist them.
- A Bill Payment Kiosk that allows customers to make account payments quickly and easily using checks, cash or credit/debit cards.
- Customer Service and Technical Support personnel, making it easy for customers to get account information, customer service and address technical issues from trained in-store staff.
- A dedicated demo zone where customers can explore, experiment and learn using interactive touch-screens or be guided by product-savvy sales staff.
"The Londonderry location provides increased customer service and shopping convenience to area residents," said Verizon Wireless District Manager Larry Flynn. "Increasing demand for Verizon Wireless' products, such as wireless broadband Internet, is driving our network and store expansions across New England."
The new Verizon Wireless Communications Store is open Monday through Saturday 9:00 a.m. to 9:00 p.m. and Sunday from 10:00 a.m. to 6:00 p.m., and can be reached at (603) 421-1784.
The new design has been introduced in more than 100 new locations around the country, including Nashua, New Hampshire and Boston, Massachusetts. The new design will be introduced in additional locations -- either new or existing -- throughout the rest of 2008.
Information Source: PRNewswire
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