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Dallas, Tx. Sept. 22, 2008 -- AT&T Inc. today announced new capabilities to extend an
array of
applications to mobile devices that are used by companies in
targeted vertical industries.
AT&T Mobile Enterprise Applications offers hosted and managed
mobile integration solutions and application consulting services for
companies that want to extend their business-critical information to
mobile employees. Supported by the Antenna Mobility Platform™ (AMP)
developed by Antenna Software, a leading provider of mobile enterprise
technologies and solutions, AT&T is expanding its delivery of
mobile field service automation, sales force automation and information
technology support applications.
The new mobility services announced today extends AT&T's efforts
to deliver and support mobile applications to companies, both directly
and by working with companies in industries that include manufacturing,
financial services, consumer packaged goods, retail trade,
construction, transportation, utilities, government, education and
health care.
Today's announcement is the latest milestone in AT&T's focus on
broadening its capabilities in the delivery and support of
line-of-business mobile application solutions.
Over the past three years, AT&T has created an industry
solutions mobility applications practice that is focused on delivering
enhanced productivity through real time information and location-based
services to enterprises in select vertical industries.
"One of the key challenges for global organizations is managing the
complexity of mobilizing multiple applications to the many different
and constantly evolving devices, with the added layer of dealing with
multiple service providers to provide this capability," said Ron
Spears, group president, AT&T Global Business Services. "AT&T
Mobile Enterprise Applications helps remove the complexity and provides
the single point of contact to help deliver mobile applications to
companies virtually anytime, anywhere and regardless of device. That
can only be good news for companies seeking to become more efficient
while improving customer satisfaction."
With AT&T Mobile Enterprise Applications, customers can host
their application in an AT&T data center, providing on-demand
access to applications, or they can run the applications behind their
own firewall on their own premises. Accessible through AT&T's
leading smartphone devices, it supports three primary applications:
sales force automation, which provides sales organizations with a
complete view across all facets of a customer relationship; field force
automation, which provides field service workers with bi-directional
access to real-time customer, inventory and other job-related
information; and IT support, which empowers IT technicians with
real-time, virtually anywhere access to time sensitive, incident and
problem management information.
"CIOs and IT organizations are recognizing more than ever that
mobility is going to impact every part of their operations and change
the way business gets done," said Jim Hemmer, president and chief
executive officer, Antenna Software. "Antenna is proud to deliver the
technology that supports AT&T Mobile Enterprise Applications and to
work with AT&T to help organizations embrace mobility solutions for
real-time data interaction and collaboration. We have successfully
worked with AT&T to help mobilize its own field service and sales
organizations with this solution, and we look forward to offering the
same capabilities jointly to AT&T's customers."
"More and more of our customers are seeking ways to access and
retrieve information from remote locations and this new AT&T Mobile
Enterprise Applications service provides a comprehensive way for them
to do so," said Anthony Lye, senior vice president of Oracle CRM. "This
new service leverages Oracle applications to ultimately enable remote
workers to utilize their critical business applications from an
AT&T mobile device."
For more information on AT&T's enterprise mobility offerings, please visit http://www.business.att.com/enterprise/Portfolio/eb_mobility/.
Information Source: AT&T
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