enterprise mobility, today announced that the latest release of its Wireless Management Portal now provides enhanced reporting and analysis capabilities designed to enable organizations to tackle the most challenging aspects of managing and reducing mobile communication expenses.

Always-on mobile communications have become critical to the global business community. As a result, managing mobile service charges is one of the most dynamic and challenging components of today's enterprise environment. New activations are constantly taking place, along with device upgrades and rate plan changes. To further complicate the issue, whenever a change occurs it must be accounted for on the billing side and correlated against corporate policies and compliance issues that generally do not apply to traditional desktop information technology models.

"Managing mobile expenses is a significant challenge for IT and Finance departments alike," said Melanie Gray, president and CEO of Movero. "Wireless carrier invoices are extremely detailed and complex, and the task of manually processing monthly invoices has become virtually impossible for most organizations. Although wireless carriers provide electronic invoices for processing, there are no standard formats across carriers and the data integrity is often questionable."

The Movero solution enables organizations to significantly reduce the effort and complexity associated with managing mobile expenses. This includes processing invoices on a monthly basis, allocating costs across departments and projects, quickly identifying exception conditions and handling bill presentment at both the administrative and end-user level. Powerful new capabilities in the current release include:

1. Interactive graphical trending and analysis enables organizations to quickly access critical data and identify spending trends in a highly intuitive, visual format.
2. Customizable split billing provides administrators and financial analysts with the ability to define and track unique spend categories across all levels of the organization -- from the largest to the smallest cost center. For example, personal charges versus business charges or international versus domestic charges.
3. Call and message tagging enables organizations to allocate specific charges to designated projects or programs for a more accurate allocation of costs. The exporting of billable charges facilitates client billing for improved cost recovery.
4. A configurable threshold feature allows organizations to establish and set dynamic spending limits that are consistent with corporate policies. When an end user exceeds the predetermined threshold, the system will send an automated email alert to help promote awareness and accountability across the organization.
5. Enhanced exception reporting enables financial analysts to quickly identify and correct excessive spending and usage pattern across the organization at the touch of a button.

"By providing specialized expertise in the areas that are generally outside the IT organization's core competencies, Movero delivers a cost effective approach to mobile expense management with economies of scale that would be difficult to match using internal resources," said Gray.

Movero's unique combination of technology and services is delivered in a single, integrated Software-as-a-Service platform. The solution requires no investment in hardware, software licenses or maintenance fees and there are no lengthy implementation or integration cycles.

The Movero solution is backed by a world-class, US-based Certified Mobility Support center, staffed with mobility experts available to help organizations 24 hours a day, 7 days a week. Every Movero client receives a unique toll-free phone number along with a dedicated team of specialists that focus entirely on that account. Over 96 percent of support calls are answered within 60 seconds.

Movero's managed mobile IT solutions are available and in use by a number of Fortune 500 corporations today. 

About Movero

Movero Technology, Inc. is a proven provider of managed IT services focused exclusively on mobility. Our track record is built on more than 25 years of enterprise mobility experience helping customers successfully deploy and manage mobile devices in enterprise environments. Movero combines recognized domain experts, reliable and scalable technology and established processes to deliver a complete managed mobility solution that is customized to your organization. Our unique Software-as-a-Service mobility platform is backed by a certified 24x7 mobility support center to enable enterprise organizations to provide the highest quality of service to their mobile employees and the lowest possible cost.

Information Source:    Marketwire