TELUS will use Mformation’s technology to remotely configure, diagnose, update and manage CDMA feature phones and smart devices throughout all phases of their lifecycle. This will help ensure that TELUS’ CDMA customers can make the most of its innovative technologies and networks, advanced mobile devices, and industry-leading mobile data services.

TELUS will enhance the end-user experience with the real-time control and over-the-air capabilities that Mformation’s solution provides. In addition, Mformation will contribute to TELUS’ customer support for its wireless subscribers through the sophisticated diagnostic capabilities of MFORMATION SERVICE MANAGER.

TELUS selected the MFORMATION SERVICE MANAGER because of it has been designed to be forward-compatible with the next-generation of wireless technologies.

Zouheir Mansourati, TELUS vice-president of Technology Strategy said, “MFORMATION SERVICE MANAGER will be a core technology component to provision, support and remotely manage business and consumer devices for our mobile subscribers. TELUS’ strategic intent is to unleash the power of wireless technology to deliver the best mobile solutions to Canadians wherever they are.”

Mark Edwards, Mformation’s CEO comments, “We are excited to be working with TELUS, an industry leader in wireless communications, to deliver a comprehensive device management solution — from initial device configuration to diagnostics, maintenance and software management — that will be fully integrated throughout TELUS’ mobile network. MFORMATION SERVICE MANAGER puts the operator in control, enabling management of mobile services throughout their lifecycle, ensuring satisfied customers, growing revenues and increasing profits.”